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RDF19 Poster Details

RDF19 Poster Detail

Poster Title 
Building an evidence and evaluation hub within a CCG-hosted Research Office
Abstract 

In the current climate, there is ever more pressure on Clinical Commissioning Groups to deliver “Transformation”: redesigning services and making the best use of public money without compromising the healthcare that patients receive.

The Norfolk and Suffolk Primary and Community Care Research Office is hosted by NHS South Norfolk CCG on behalf of the 5 CCGs within Norfolk and Waveney, and delivers both core R&D office functions, and has a Development Team comprising staff with academic and science communication experience.

Initial conversations between an inquisitive commissioner who wanted to access the latest evidence and a member of the Research Office with a determination to make research evidence accessible, started the ball rolling.

Understanding what “evidence” means, both to commissioners and to providers, formed a pivotal part of the development process. The first 6 months of the pilot was used as a way of each group understanding the needs and drivers of the other by working only with a limited group of commissioners; in the second 6 months access to the briefing service was opened to all working within Transformation.

Working with different commissioners allowed us to devise and hone a style and format of briefing that commissioners found useful, accessible and jargon-free. Increased understanding of the evidence and how it feeds into service redesign means that commissioners are now embedding robust evaluation parameters into service specifications – which has led to the demand for an in-house rapid, pragmatic evaluation service as well.

We explore the collaborative working between the Research Office and its host CCG Transformation Team that has led to the development of this evidence and evaluation hub. The outputs of the hub have been able to underpin service redesign and support decision making by delivering rapid, pragmatic evidence briefings written in plain English, and designing and conducting evaluations.

Authors
  • HENWOOD, Judy (Research Design Lead: Norfolk and Suffolk Primary and Community Care Research Office)
  • YATES, Clara (Senior Research and Evaluation Advisor: Norfolk and Suffolk Primary and Community Care Research Office)
  • BORROWS, Anne (Clinical Transformation Lead: NHS North Norfolk and NHS South Norfolk Clinical Commissioning Groups)
  • SHALOM, Tracy (Associate Director of Research: Norfolk and Suffolk Primary and Community Care Research Office)
Organisation 
Norfolk and Suffolk Primary and Community Care Research Office, hosted by NHS South Norfolk CCG